In our society, teens routinely witness shootings on the evening news and see their heroes and celebrities, like Tupac Shakur and Notorious B.I.G., being gunned down. They often think that violence is the only way that people can handle disputes. This module aims to stem the rising tide of aggression by providing awareness and tools to resolve conflicts non-violently.
In the Conflict Resolution module, participants learn to isolate problems, take personal responsibility for their actions and negotiate win/win solutions. The emphasis is on compromise, which requires that teens check their egos and strong emotions and demonstrate tolerance and respect for others. During a role-playing exercise called “Choose to Diffuse,” participants create a non-threatening environment, see how listening can be a powerful skill and understand the importance of tone. They learn that it’s not only what you say that makes a difference, but how you say it.
Avoiding blame, keeping the focus on yourself, using neutral body language and words are just a few of the survival tips covered in this module. Teens are taught to cope with frustrating and stressful situations so that they may learn to find success and harmony in the workplace and in their personal lives.
CONFLICT RESOLUTION GOALS & OBJECTIVES
Analyze conflict resolution styles and explore successful methods of dealing with conflict
Facilitate positive and rational discussion in a non-threatening environment
Learn the importance of language and tone in conveying one’s point of view and how to use rephrasing techniques for effective communication
Understand how listening is a form of respect and a tool for successful conflict resolution
Learn the importance of taking responsibility for one’s role in conflict
Learn to collaborate and negotiate mutually acceptable solutions
Understand the importance of conflict resolution in becoming leaders in the community.
