conflict resolution Urban Tech
Gala 2014
YLA Provides Essential Skills For Success

Modules are available individually or can be grouped to achieve the following building blocks for success:

Student Leadership & Team Building
Bullying & Violence Prevention
Self-Control & Respect for Others
Health & Wellness
Financial Literacy
Educational Planning for College & Careers

YLA Learning Components

Computer learning activities are fully integrated with the animated life skills curriculum acting as a central medium for education and skill-building. Students communicate their ideas using web design and Power Point; collect and analyze data using spreadsheets; and access the vast resources of the Internet for research using browsers and search engines.

Conflict Resolution

In the Conflict Resolution module, participants learn to isolate problems, take personal responsibility for their actions, and negotiate win/win solutions. They begin to identify their emotions before and during a conflict, past patterns, and chart the different outcomes when they are emotional from when they are not. Participants are asked to think deeply about bullying behavior, identify characteristics of bullies, and form coalitions to prevent bullying in their schools. They build skills to cope with frustrating and stressful situations and practice tools to seek resolution.

During a role-playing exercise called "Choose to Diffuse," participants work to create a non-threatening environment, see how listening can be a powerful skill, understand the importance of tone, and find they can achieve goals by finding common ground. While they learn that it's not only what they say, but how they say it that makes a difference, they begin to demonstrate tolerance, respect for others, and become motivated by their own growing negotiation skills.

  • Analyze conflict resolution styles and explore successful methods of dealing with conflict.
  • Identify characteristics of bullies and kinds of bullying behavior.
  • Learn tools for emotional and physical safety and to create an anti-bullying environment.
  • Facilitate positive and rational discussion in a non-threatening environment.
  • Learn the importance of language and tone in conveying one's point of view and how to use rephrasing techniques for effective communication.
  • Understand how listening is a form of respect and a tool for successful conflict resolution.
  • Learn the importance of taking responsibility for one's role in conflict.
  • Learn to collaborate and negotiate mutually acceptable solutions.
  • Understand the importance of conflict resolution in becoming leaders in the community.

Sample Conflict Resolution Curriculum Guide:

Sample Conflict Resolution Instructor Notes:

YLA Conflict Resolution Lesson Plan Template: